As convenient as online shopping can be, especially during the festive sale season, getting cheated is a risk that people, unfortunately, have to assume. Recently, a man ordered a laptop from Flipkart but received several bars of soap in the package. In another incident, a businessman in Bihar had ordered a drone from the e-commerce platform Meesho , but instead, received some potatoes. It is natural for us to get a little desolate whenever something like this happens. We also fear that we have been cheated out of a lot of money, which, at the time at least seems impossible to recover. You may also feel like calling up the platform’s customer service helpline and giving them an earful. Realistically, that wouldn’t be helpful. But there are other things that you can do. Believe it or not, it is actually possible to make your case properly and get your money back, or the actual product that you had paid for. The important thing to note, however, it to let cooler heads prevail, take...